IMPORTANT NOTICE: RG Williams & Co Plumbing and Heating are still operating during the lockdown period.
Our showroom in Walmer is open and we are happy to welcome customers wearing face masks into our shop to enquire about plumbing and heating work or buy any materials needed.
There are brochures available to take away for bathroom refurbishments or gas / electric fires but for your safety these are also available on our website www.rgwilliamsdeal.co.uk
We have hand gel points in numerous areas of the shop and protective screens within our office fitted for everyone’s safety.
Plumbing and Heating Breakdowns
We are currently running as normal for plumbing and heating callouts but ask for you to let us know if you have symptoms of COVID-19 or are self-isolating. In these cases, we would be unable to attend.
If you are classed as clinically vulnerable or ‘shielding’ during the lockdown the latest advise from the government is essential work can be carried out, but with our engineers being particularly vigilant in respect to social distancing and good hygiene.
On arrival to your home our engineer will be wearing a mask and will apply hand gel prior to knocking. The engineer will;
· Knock and stand back.
· Request customer stand back when entering.
· Breakdown or service will continue.
· Full wipe down of surfaces when finished.
· Customer to phone our office for payment.
· Our engineer will be particularly vigilant, adhere to social distancing and comply with good hygiene
To book in a Plumbing or Heating appointment please phone 01304 381477
Stay Safe – From all at RG Williams & Co.